This report aims to understand the key factors that impact digital volunteer engagement in a program run by the CyberPeace Institute. The CyberPeace does the work of connecting other non-governmental organizations with cybersecurity professionals, who volunteer their time so these organizations can have a protected digital infrastructure free of additional charges. In order to do so the authors conducted surveys and interviews and got insight on the perspectives of these professional volunteers, as well as other organizations that work with digital volunteering programs...