PhD Thesis
Title: How Bureaucrats Respond to Citizen Demands on Citizen-Reporting Platforms in Cross-Regime Contexts
Expected Completion Date: 2026
PhD Supervisor: James Hollway, Christiana Parreira
Her dissertation examines the variation in bureaucrats’ responses on online citizen reporting platforms. It analyses a large N-data of complaints and public officials’ responses on Thailand’s Traffy Fondue, combined with a comparative case study of FixMyStreet Japan. The dissertation engages in the inquiry into the ever-evolving dynamics of state-citizen linkages and contributes to the understanding of incentives for state actions.
Profile
Korakot is a PhD Researcher at the International Relations & Political Science Department. Over the past seven years, she has been a Public Affairs practitioner, working on parliamentary capacity building and local participatory development programmes. Most recently, she served as a monitoring and evaluation officer at the National Democratic Institute (NDI), based in Thailand. Korakot obtained a Master of Public Administration (MPA) from Cornell University.
RESEARCH INTERESTS
- Researching Authoritarianism
- Political Accountability
- The use of civic technology to enhance access to information and political participation
OTHER WORK EXPERIENCES
- Monitoring and Evaluation Officer, National Democratic Institute (NDI) Thailand (2020-2022)
- Co-Founder, Career Impact Social Enterprise (2018-2020)
- Parliamentary Human Resources Officer, Parliament of Thailand (2015-2019)
AFILIATIONS
Global Shapers, World Economic Forum