eduroam is an international service that allows students and staff members from worldwide academic institutions, partners of the eduroam federation (thereafter eduroam universities), to use free and secured Internet in those institutions.

The eduroam Wi-Fi at the Graduate Institute is intended to visitors coming from foreign eduroam universities.

Guidelines to use eduroam

The principle is to set-up your computer in your home university environment, preferably before you leave. Once you are away:

  • connect to the local eduroam Wi-Fi;
  • use your home university eduroam credentials to sign-in.

Graduate Institute Community

You are hosted in an intenational eduroam university or you are visiting the University of Geneva:

  • make sure your computer has been properly set-up either by installing the appropriate package for Windows or for iOS/OSX (download package) or manually for Android (download instructions)
  • select the eduroam Wi-Fi and enter your Graduate Institute eduroam credentials:
    • username = <your IHEID IT username> Exemple: This is NOT your email address.
    • password = <your IHEID IT password>

Note that If you plan to access the Graduate Institute protected resources, such as e-journals or databases, set-up a VPN connection on your mobile device beforehand (download appropriate package). Once you are connected to eduroam, simply start the VPN connection.


  • Connect to the Graduate Institute eduroam Wi-Fi using your home university eduroam credentials (instructions).
  • If the connection fails and you realise you have not set up any eduroam parameters on your computer, please contact your home university Service desk for help. Otherwise, contact the Graduate Institute IT Service Desk.

Potential restrictions

"eduroam is based on the most secure encryption and authentication standards in existence today. Its security by far exceeds typical commercial hotspots. Be aware though that when using the general Internet at an eduroam hotspot, the local site security measures at that hotspot will apply to you as well. For example, the firewall settings at the visited place may be different from those you are used to at home, and as a guest you may have access to fewer services on the Internet than you have at home".

Source: eduroam FAQ

IT - Contact email / 307 - MCS - v1.20 /  21.11.2016