Computer user Booklet

Transition

After some 15 years of existence, The Computer User Booklet (alias the CUB)  has forgone its printing format to morph into web pages. This new format is consistent with our sustainable development orientation as well as with up to date information.

To help you with the transition, use the table of contents of the last printed CUB below. All hyperlinked sections point to updated information. Check in the right column, new categories which were not documented in the last opus.

Table of Contents

1. ACCESS TO IT SERVICES

1.1 Using a workstation in the Library

1.2 MacBooks on loan

1.3 Connecting your computer to the Wi-Fi

1.4 Working remotely: VPN

1.5 eduroam: worldwide access to Internet

2. IHEID IT ACCOUNTS

2.1 IHEID IT Login

2.2 IHEID Email Login

2.3 How to change passwords

3. SUPPORT

3.1 Single point of contact

3.2 Printing and Wi-Fi support

3.3 Helpdesk

4. RECOMMENDATIONS

1.1 How to reduce security risks

1.2 Keeping the IT resources running efficiently

5. PUBLIC WORKSTATION

5.1 Login

5.2 Roaming profile

5.3 Secured Storage

5.4 Software

6. PRINTING

6.1 Saving paper and toner

6.2 Troubleshooting printer problems

6.3 Printing related options

7. MANAGING YOUR FILES

7.1 Using M: with your laptop

7.2 How to backup or transfer files

8. EMAIL

8.1 Using webmail

8.2 Other Google services

9. WEB BASED IT SERVICES

9.1 Campus

9.2 Moodle

10. ACQUIRING A COMPUTER

10.1 Poseidon

10.2 Neptun

Annexe 1 : IHEID_AUTH Wi-Fi configuration for Windows 7


IT - Contact email / 028 - MCS - v2.10 / 10.09.2014